Notifications

HetGuard sends an alert whenever a backup run fails. You can receive these alerts by email, Slack, or Discord — connect as many channels as you need from the Notifications page.

Email Notifications

Email alerts are sent to the address on your HetGuard account. No setup is required — email notifications are active by default for all plans. You will receive one email per failed run with the job name, run time, and a link to the run detail page.

Slack

HetGuard sends Slack notifications via an Incoming Webhook. Alerts are delivered as a formatted message to whichever channel the webhook is configured for.

Step 1 — Create a Slack Incoming Webhook

1. 1
   Open your Slack workspace settings

   Go to api.slack.com/apps and click Create New App. Choose From scratch, give it a name (e.g. HetGuard), and select your workspace.

2. 2
   Enable Incoming Webhooks

   In the app settings sidebar, click Incoming Webhooks and toggle it on.

3. 3
   Add a webhook to your workspace

   Click Add New Webhook to Workspace, select the channel where alerts should be posted, and click Allow.

4. 4
   Copy the webhook URL

   The webhook URL will look like https://hooks.slack.com/services/T.../B.../.... Copy it.

Step 2 — Add the Channel in HetGuard

1. 1
   Go to Notifications

   Click Notifications in the left sidebar, then Add channel.

2. 2
   Select Slack

   Choose Slack as the channel type.

3. 3
   Enter a label and paste the webhook URL

   Give the channel a descriptive name (e.g. #alerts) and paste the webhook URL you copied from Slack.

4. 4
   Save and test

   Click Save. Use the Test button on the channel row to send a test message and confirm delivery.

Discord

HetGuard sends Discord notifications via a server webhook. Alerts arrive as a formatted embed in whichever channel the webhook points to.

Step 1 — Create a Discord Webhook

1. 1
   Open your Discord server settings

   In Discord, right-click the channel where you want alerts, and select Edit Channel.

2. 2
   Go to Integrations → Webhooks

   Click Integrations in the channel settings sidebar, then Webhooks, then New Webhook.

3. 3
   Configure and copy the URL

   Give the webhook a name (e.g. HetGuard) and optionally set an avatar. Click Copy Webhook URL. The URL will look like https://discord.com/api/webhooks/....

Step 2 — Add the Channel in HetGuard

1. 1
   Go to Notifications → Add channel

   Click Notifications in the sidebar, then Add channel.

2. 2
   Select Discord

   Choose Discord as the channel type.

3. 3
   Enter a label and paste the webhook URL

   Give the channel a name (e.g. #backups) and paste the Discord webhook URL.

4. 4
   Save and test

   Click Save, then use the Test button to send a test message to your Discord channel.

When Notifications Are Sent

Each notification channel has two toggles you can configure independently:

• On failure — sends an alert whenever a backup run fails. Enabled by default.
• On success — sends a confirmation whenever a backup run completes successfully. Disabled by default.

A single run triggers at most one notification per channel. If a job fails on multiple consecutive runs, you will receive one alert per failed run.

Managing Channels

You can add, test, and delete notification channels at any time from the Notifications page. Deleting a channel removes it from future alerts but does not affect any past notifications that were sent.